Privacy Policy

Last updated: 6/20/2025

Frec ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ride-sharing service.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Payment information and billing address
• Profile information and preferences
• Communications with our customer support team

Location Information

To provide our ride-sharing service, we collect location information including:

• Your current location when requesting a ride
• Pickup and destination addresses
• Real-time location during your trip
• Location history for trip records

Device Information

We automatically collect certain information about your device, including:

• Device type and operating system
• IP address and browser type
• App usage data and crash reports
• Device identifiers and settings

How We Use Your Information

We use the information we collect to:

• Provide and maintain our ride-sharing service
• Process payments and transactions
• Connect you with drivers and facilitate rides
• Send you service updates and notifications
• Improve our service and develop new features
• Ensure safety and security of our platform
• Comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

With Drivers

We share necessary information with drivers to facilitate your ride, including your name, pickup location, and destination.

Service Providers

We work with trusted third-party service providers who help us operate our service, including payment processors, cloud storage providers, and analytics services.

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or the public.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: